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MAX RemoteManagement

How about finishing Mobile Device Features?

It's April 12, 2015, & several years ago we were told of all the great features coming for Mobile Devices like Geo Fencing, Real Time Location Tracking, Message and Call logging, Anvi-Virus, Anti-Malware, Web Protection, and we don't have anything still. iPhone, iPad's need this and all the other features I & others have been asking for for 2 years and have not seen. Is this a Dead Animal, are there no plans to continue ...more »

Submitted by

Stage: Completed

Feedback Score

8 votes

MAX RemoteManagement

Include timestamp with AV definition version in checks/reports

On the checks and in the reports, the AV definition version number is reported. Adding the timestamp of the definition would make this information much more useful. The timestamp should be adjusted for the site timezone.

e.g.

Antivirus Update Check - Managed Antivirus 39214

would become

Antivirus Update Check - Managed Antivirus 39214 2015-04-10 04:04:32 EDT

Submitted by

Stage: Active

Feedback Score

1 vote

MAX RemoteManagement

Add 'Quick Note" on check clearing dialog

Please add an optional 'Quick Note' field on the check clearing dialog that would allow the entry of a description or reason for clearing the check. The text would be saved as a timestamped note. This would allow a note to be added when the check was cleared (if desired) and could significantly speed up the check clearing process if notes are required as a matter of policy. This could also be set a s a policy in wither ...more »

Submitted by

Stage: Completed

Feedback Score

5 votes

MAX RemoteManagement

Send Reports to Sites

The features we would still like to see are: 1. Currently all reports default to the email address of the current portal user. Instead we would like this to default to the client or *site’s email address (*: the latter address doesn’t exist yet, see request #2). We send weekly check reports to our customers directly from the portal. So for example, if the customer doesn’t receive it we have to manually enter the customer’s ...more »

Submitted by

Stage: Active

Feedback Score

9 votes

MAX RemoteManagement

Ability to exclude vulnerabilities from scan

There are usually several (5 to 10) vulnerabilities that appear on every scan and they are low priority vulnerabilities or for some reason, we know they are there and don't care. An example is "ShutdownWithoutLogon". Another example is if we have LogMeIn on the PC. We would like to program the vulnerability scan to exclude specific vulnerabilities, show on the client reports next to vulnerability scan it doesn't show ...more »

Submitted by

Stage: Active

Feedback Score

16 votes

MAX RemoteManagement

Physical Location

We have an increasing number of customers who are interested in knowing the physical location of their hardware (building, office#, etc). There is a benefit to having this in AD, as you can query LDAP (for BGInfo, scripts, reports, etc.). We would love to see a way for this type of information to be pulled from AD (Description or location field) and placed into the computer record in LogicNow (Description {or maybe ...more »

Submitted by

Stage: Active

Feedback Score

4 votes

MAX RemoteManagement

Reporting

The reporting in MaxFocus is very basic. I'd like to see the ability to write custom reports either on a per site basis or across all sites. Right now we'd like to produce a report which shows all PCs with Office 2010 installed on them broken down by machine and also by customer so we can approach these people and proactively discuss upgrading to Office 2016 when it is released. This is not possible right now according ...more »

Submitted by

Stage: Active

Feedback Score

26 votes

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