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Browse Recent Ideas

Provide WSUS Data via Data Extraction API

Stage: Active

Campaign: MAX RemoteManagement

The Dashboard provides several informations about the status of a WSUS server. To get a better automation of our processes we are fetching the data throughout the data extraction api. But the api provides very limited data on WSUS, that is only the number of failed updates and the number of computers that couldn't be reached. And this is only pasted into a text string... Please provide any good way to get all of the WSUS ...more »

Submitted by

Feedback Score

2 votes

Email Customer from Rule

Stage: Active

Campaign: MAX ServiceDesk

Please add the ability to email the customer from a rule. This would make is MUCH easier to get customer approval on a ticket. Some hourly customer's want to approve tickets that their employees submit. I would like to be able to make a rule that says if email address "@xyz.com" submits a ticket place on HOLD then email Manager@xyc.com for approval.

Submitted by

Feedback Score

1 vote

KB update search - Approval Policy

Stage: Active

Campaign: MAX RemoteManagement

With the number of updates from Microsoft causing issues in the past few months, it has brought to my attention that we don't have the ability to search for KB articles such as in WSUS.

If this feature was implemented we could search per KB article and mark them as 'ignored'. Therefore avoiding any issues. Instead of having to scroll through manually and mark up the bad ones which takes longer.

Submitted by

Feedback Score

1 vote

clear check on mulitple machines at same time

Stage: Active

Campaign: MAX RemoteManagement

too much time is being spent on clearing say the same failed Windows update on every computer each day for several days until it gets automatically corrected, I would like a way to clear the same failed update under the vulnerability checks across multiple computers at the same time.

Examples;

ITunes

Google Chrome

KB3024777

Submitted by

Feedback Score

16 votes

IT-Techniker

Stage: Active

Campaign: GFI WebMonitor

Check "Überprüfung der Exchange-Speichergröße" fails because of exceeded limit and I change the limit to fit again the check ist cleared in the check details and the server list (the both windows on the right side), but the customer tree on the left side is still red until the check is run again. This should be syncron either way (everything red or everything clear).

Submitted by

Feedback Score

0 votes

Update the anti virus protection policy templates please

Stage: Active

Campaign: MAX RemoteManagement

In the Managed antivirus protection policies dialogue screen there are only 8 templates available. None of which reflect the current OS standards for Microsoft Server. I would like to be able to choose a 2012 r2 template or a SBS 2011 version. We are building our custom templates for our clients which will always be necessary and we all understand that these are not lightly shared. However it would be nice if GFI would ...more »

Submitted by

Feedback Score

2 votes

Inventory with QR Codes

Stage: Active

Campaign: MAX RemoteManagement

We have been using Spiceworks for some time now and we recently found that we can see the local URL that is assigned to the machine record under the inventory - We then found that we can generate a QR Code from an App on our phones that will link us directly to that system within Spiceworks - I know that with a local Spiceworks system on site we can access the inventory via the local IP or the WAN IP if we wish. This ...more »

Submitted by

Feedback Score

2 votes

Device name on device reboot window

Stage: Active

Campaign: MAX RemoteManagement

If you have to confirm the device reboot, the name of the device you are going to reboot is not mentioned on the window where to enter the password for confirmation. It would be much better if the device name is mentioned in the title bar of this confirmation window "Confirm Device Reboot" (and perhaps once more in the body of this window). Now you really have to look twice to be sure you're rebooting the right one. ...more »

Submitted by

Feedback Score

-1 votes

Displaying 1 - 25 of 3,592 Ideas