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MAX RemoteManagement

Let a check fail after 2 or more consecutive errors

We have GFI running on 1000 clients, and we check for a lot of things. One example is that we check for unexpected shutdown errors on workstations as a DSC check every 24 hours. This generates a lot of errors, but most of them are harmless because a PC is sometimes reset the hard way by a customer. My question/idea is to have a possibility to configure a check to generate an error only when a certain event occurs x times ...more »

Submitted by

Stage: Active

Feedback Score

1 vote

MAX RemoteManagement

Automatic Version Upgrade makes License void

A Teamviewer License is only valid in one Major Release. If you have a License for Teamviewer 9, you can't upgrade to v10 for free. But if you apply automatic Updates for third Party Software in Patchmangement, it will be upgraded to the newst Major release So you have to upgrade the expensive license or you need to do a manuel downgrade and ignore the patch everytime a new patch has been distributed. Patchmanagement ...more »

Submitted by

Stage: Active

Feedback Score

0 votes

MAX RemoteManagement

Add a quick search functionality to main MaxRM page

When dealing with larger clients (with hundreds of workstations), it would often be faster to get to a machine using a quick search for machine name/logged in user/IP address rather than click through 50 at a time, waiting 10-15 seconds for each page refresh or filter request. Adding a quick search field on the main page with some filtering capabilities would enable this. This is a primarily an issue when on a support ...more »

Submitted by

Stage: Active

Feedback Score

4 votes

MAX RemoteManagement

How about finishing Mobile Device Features?

It's April 12, 2015, & several years ago we were told of all the great features coming for Mobile Devices like Geo Fencing, Real Time Location Tracking, Message and Call logging, Anvi-Virus, Anti-Malware, Web Protection, and we don't have anything still. iPhone, iPad's need this and all the other features I & others have been asking for for 2 years and have not seen. Is this a Dead Animal, are there no plans to continue ...more »

Submitted by

Stage: Completed

Feedback Score

14 votes

MAX RemoteManagement

Include timestamp with AV definition version in checks/reports

On the checks and in the reports, the AV definition version number is reported. Adding the timestamp of the definition would make this information much more useful. The timestamp should be adjusted for the site timezone.

e.g.

Antivirus Update Check - Managed Antivirus 39214

would become

Antivirus Update Check - Managed Antivirus 39214 2015-04-10 04:04:32 EDT

Submitted by

Stage: Active

Feedback Score

2 votes

MAX RemoteManagement

Add 'Quick Note" on check clearing dialog

Please add an optional 'Quick Note' field on the check clearing dialog that would allow the entry of a description or reason for clearing the check. The text would be saved as a timestamped note. This would allow a note to be added when the check was cleared (if desired) and could significantly speed up the check clearing process if notes are required as a matter of policy. This could also be set a s a policy in wither ...more »

Submitted by

Stage: Completed

Feedback Score

6 votes

MAX RemoteManagement

Send Reports to Sites

The features we would still like to see are: 1. Currently all reports default to the email address of the current portal user. Instead we would like this to default to the client or *site’s email address (*: the latter address doesn’t exist yet, see request #2). We send weekly check reports to our customers directly from the portal. So for example, if the customer doesn’t receive it we have to manually enter the customer’s ...more »

Submitted by

Stage: Active

Feedback Score

12 votes

MAX RemoteManagement

Ability to exclude vulnerabilities from scan

There are usually several (5 to 10) vulnerabilities that appear on every scan and they are low priority vulnerabilities or for some reason, we know they are there and don't care. An example is "ShutdownWithoutLogon". Another example is if we have LogMeIn on the PC. We would like to program the vulnerability scan to exclude specific vulnerabilities, show on the client reports next to vulnerability scan it doesn't show ...more »

Submitted by

Stage: Active

Feedback Score

19 votes

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